50+ source connectors
Notion, Drive, SharePoint, SQL, S3, Slack, Confluence and more — your knowledge stays where your team already keeps it.
Gooclaim OS
Platform · Context
Every policy doc. One AI search.
Knowledge Layer connects to wherever your policy and past-claim knowledge already lives — SharePoint, Drive, Notion, Confluence, SQL, S3 and 50+ more sources — and makes all of it searchable in plain language for the workflow agents that need it.
50+ connectorsPer-tenant isolatedSource-grounded answers
Knowledge Layer
Your policy library, AI-searchable.
Built in · multi-tenant · audited
What Knowledge Layer actually does
AI-powered semantic search
Agents ask in plain language — “what does this policy say about pre-existing conditions?” — and the right passage surfaces.
Hybrid retrieval
Combines semantic understanding with keyword precision — fewer hallucinations, sharper answers.
Per-tenant isolation
Each tenant’s knowledge is strictly walled off — never cross-pollinated, never visible to another.
Continuously improving
Miss-signals from real claims feed back to improve retrieval — quietly, automatically.
Source citations
Every answer carries a pointer back to the source document — defendable, auditable, transparent.
Why it matters
The outcomes you actually see.
Knowledge Layer earns its place when you can point to what changed for the operation, the customer and the regulator.
Policy intent stays consistent
Every reply pulls from the same source — no agent improvises a different answer.
No knowledge migration project
Your docs stay in the tools your team already uses.
Audit-defensible answers
Every customer-visible explanation links back to the policy clause that grounds it.
Your policy library — for every agent, every reply.
Stop copy-pasting policy clauses into chat windows. Every workflow agent reaches into your knowledge base, with citations.