Append-only by design
Events go in. Nothing edits them. Nothing deletes them. The history is what it is.
Audit Ledger is the immutable event store at the heart of Gooclaim OS. Every automated decision, every customer message, every consent grant, every policy-gate outcome lands here — append-only, hash-chained, retained for seven years, exportable in IRDAI-required format.
Events go in. Nothing edits them. Nothing deletes them. The history is what it is.
Each event carries the hash of the previous one — tampering breaks the chain visibly.
Aligned to IRDAI record-keeping requirements — out of the box, per tenant.
When the regulator asks, your team produces the audit pack with one query — no scramble.
Personal data inside events is hashed where possible — full audit, zero needless exposure.
One tenant’s history is never visible to another, even to Gooclaim engineers under normal operations.
Audit Ledger earns its place when you can point to what changed for the operation, the customer and the regulator.
Every contested claim has a complete, time-stamped, tamper-evident history.
IRDAI Internal Ombudsman Guidelines 2025 ready, with the audit trail to prove it.
Engineering, ops and compliance teams share one source of truth on what happened, when.
Replace partial logs and patchy spreadsheets with one immutable record of every claim decision. The audit pack writes itself.